Refund Policy

Refund Policy

Introduction

We strive to ensure a smooth and satisfying experience with our gift cards. Because our products carry immediate financial value, we maintain a specific policy regarding returns and cancellations.

Eligibility for Refunds

Refunds are only applicable in the following specific cases:

• Technical Error: The gift card was purchased incorrectly due to a documented technical error on our website
• Incorrect Delivery: The delivered card differs significantly from the type or tier you selected
• System Failure: The recipient did not receive their digital card due to a verified failure in our delivery system

Non-Refundable Items

Refunds are not available for:

• Activated Cards: Any card that has already been accessed, claimed, or had its balance partially used
• User Error: Mistakes made by the sender, such as entering an incorrect email address or physical mailing address
• Change of Mind: Personal preference changes or "buyer's remorse" once the transaction is complete

How to Request a Refund

To request a refund, you must contact our support team within 7 days of the original purchase date.

Processing Time

Once your request is received, our team will verify the status of the gift card balance. Verified refunds are processed within 5–7 business days. The funds will be returned exclusively via the original payment method used during checkout.

Liability & Disclaimers

• As-Is Service: Our gifting services are provided on an "as-is" basis without guaranteed outcomes
• Limited Liability: Our total liability is strictly limited to the actual amount paid for the gift card in question
• Exclusions: We are not responsible for technical failures, incorrect delivery details provided by the user, or lost/stolen card codes once they have been delivered

Contact Us

• Email: [EMAIL]
• Address: [ADDRESS]